We review your ownership
Tell us your program, available points or weeks, expiration dates, and what you want help with. We check whether your ownership and proposed use fit the service.
How it works
From ownership review to owner proceeds.
Know what happens at each step, what the team handles, and which decisions remain yours.
The owner journey
A clear plan. An organized process.
Personal travel priorities and permitted use guide the plan from the beginning.
You set your personal travel priorities
Identify the vacations and points you want to keep. We agree on the eligible inventory available for management and explain the written terms before enrollment.
We develop the inventory strategy
The team evaluates reservation windows, point requirements, guest restrictions, destination demand, seasons, holidays, and events. Availability and permitted use guide the plan.
We coordinate eligible reservations
Our team manages the agreed reservation activity using the authorization allowed by your club. Eligible stays are positioned for appropriate travel channels and current market conditions.
We manage the guest details
We coordinate guest communications, payments, required guest registration, confirmations, and arrival support. Changes and cancellations follow the applicable booking and club rules.
You receive activity updates and proceeds
Reservation activity and owner proceeds are tracked under your agreement. The agreed calculation and payout schedule determine what is paid and when.
Your personal travel comes first
Choose what you want to keep.
You retain ownership. Before enrollment, tell us about the trips and inventory you want for yourself. Once points or weeks are committed to reservations, adjustments depend on guest commitments, availability, cancellation rules, and your agreement.
How owner proceeds work
Connect rental activity to the calculation.
- Agree on eligible points or weeks to manage.
- Identify and coordinate potentially marketable reservations.
- Market permitted stays through appropriate travel channels.
- Coordinate guest details and rental payments.
- Calculate proceeds using the agreement's revenue basis, share, and applicable adjustments.
- Issue owner payments under the agreed payout schedule after the stay and processing period.
- Review reservation activity and ask our team about any calculation or payment.
What to look for in a proceeds breakdown
Understand management fees and terms →The reservation and travel dates, relevant rental revenue, the agreed owner share, applicable deductions or adjustments, payment status, and the resulting owner proceeds. Your signed agreement controls the calculation and schedule.
Questions from owners
A few things you may be wondering.
What does Points Managers actually handle?
For eligible ownerships enrolled in full-service management, our team coordinates the agreed points or weeks, reservation strategy, permitted rental marketing, guest communications, payment collection, activity tracking, and owner proceeds. Your written agreement defines the scope and any club-specific limitations.
Can I keep points for my own vacations?
Yes. Tell us which trips or points you want to reserve for personal use before allocating inventory. Once points have been committed to reservations, changes depend on availability, club cancellation rules, guest commitments, and your agreement.
How does Points Managers make money?
The owner management terms provide a $299 annual fee per points account and a 60% owner / 40% Points Managers share of eligible proceeds available for sharing. The signed agreement defines the revenue basis, adjustments, and service scope. The annual fee is separate from the revenue share.
When are owners paid?
Owner proceeds are paid by check monthly for prior-month checkouts, typically within 30 days after funds have cleared, subject to the signed agreement and reconciliation. Refunds, cancellations, or disputes can affect proceeds. Ask owner services about the next cycle or a stay still being reconciled.
Is rental income guaranteed?
No. Rental demand, rates, timing, availability, cancellations, and proceeds vary. Enrollment does not guarantee a booking, a minimum payment, or recovery of your maintenance fees.
Do you need access to my ownership account?
Full-service management may require authorized account access or owner participation, subject to club rules. The initial review form never asks for a password, account number, Social Security number, or payment details. Our team explains the permitted onboarding process separately.
Start with a free ownership review
Ready to hand over the day-to-day details?
Tell us what you own, what you want to keep for personal travel, and where you need help. We’ll review the fit and explain the next step.